Privacy Policy

XADO Hawaii ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Make a purchase
• Subscribe to our newsletter
• Contact us for customer support
• Participate in surveys or promotions

This information may include:

• Name
• Email address
• Phone number
• Shipping address
• Billing address
• Payment information (processed securely by our payment processor)
• Vehicle information (make, model, year, mileage)

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Pages visited
• Time and date of visit
• Referring website

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Provide customer support
• Send marketing communications (with your consent)
• Improve our website and services
• Prevent fraud and enhance security
• Comply with legal obligations
• Provide product recommendations based on your vehicle

Information Sharing

We may share your information with:

Service Providers

We work with third-party service providers to:

• Process payments (Stripe, PayPal)
• Ship orders (USPS, FedEx, UPS)
• Send emails (email service providers)
• Analyze website traffic (Google Analytics)
• Provide customer support

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files stored on your device.

We use cookies to:

• Remember your preferences
• Keep you logged in
• Analyze website traffic
• Provide personalized content
• Track shopping cart contents

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

We use SSL encryption for all payment transactions and store sensitive data in encrypted format.

Your Privacy Rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to processing of your personal information
• Request a copy of your data in a portable format

Email Communications

If you subscribe to our newsletter or marketing emails, you can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of any email or by contacting us directly.

Note: You will still receive transactional emails related to your orders even if you opt out of marketing communications.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising your rights

Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this privacy policy periodically for any changes.